"After reading some of the reviews I approached this item with some trepidation!
But I needn't have worried. It's true; follow the instructions and you'll be fine. You can add the lotion a little at a time until you reach a consistency that you are happy with. Don't be tempted to pour in the full measure at once; Gatineau are very generous with the amount of the liquid formula supplied.
Oh, and by the way, the end result is just fantastic. Very possibly the cleanest skin I've ever had in my life. Another great product from Gatineau."